Tag Archives: Website

New Website Launched!

Our new website is now live so head over and have a browse: https://www.pendraken.co.uk/

After many weeks of work our new website is now live, and to say ‘Thank you’ for all of your support during the pandemic we’re running a 10% Launch Sale as well!  All of the products previously split between the Pendraken and Minibits websites have been combined into one single site, so there’s almost 6000 products to choose from across multiple scales and genres, from 6mm Sci-Fi to 10mm WWII to 28mm Wild West.  Hopefully there’s something there for everyone!

The new site is a real upgrade on the old one and comes with a lot of extra features:

All-in-One – Everything on one website, so you can buy and purchase in a single checkout.
Loyalty Points – All orders will now receive Loyalty Points which can be exchanged for extra goodies on future orders.
Wish List – All products can be added to a Wishlist instead, which you can come back to later or even send to a friend/family member ready for a birthday or Christmas!
Reduced Shipping – All decals and flags are available at reduced shipping rates to save you some money.
Order Tracking – You can now choose to have your packages sent on a Tracked service, for that extra peace of mind.
Live Stock – We’ve got a full inventory system to keep track of stock levels. Please note that we might see some minor errors in this from items sold during the move to the new site.
Out of Stock Notifications – If a product is out of stock, you can ask to be notified when we get a restock.
Payment Options – As well as the usual PayPal we now have alternative payment methods available.
News Page – A new news page with full search function to explore previous releases.
Newsletter Function – We can start sending out our monthly newsletters once again with all of the latest news and releases.

Please note that the website may take a few hours to appear around the world but it should be online for everyone by early Friday afternoon (GM Time).  Anybody that had an account on our old website has had their account transferred over to the new site and you should have received an email with instructions on how to activate it.

One quick thing to mention regarding shipping rates, the new website doesn’t run on a ‘percentage of order’ so we’ve had to introduce shipping bands instead.  With the rising costs of shipping all over the world these days we’ve tried to keep these as low as we can but they are a touch higher than previously.  It’s actually been difficult to find suitable price points so we’ve underestimated the actual costs for most packages and we’ll take the hit on any difference.  As an example, a small 500g package to the USA would be £8.30 as a Large Letter, but as soon as it doesn’t go through the letter slot, it doubles to £16.60 instead!  We’re constantly looking for different courier options so we’ll reduce our shipping rates whenever we can.  The ‘Maximum shipping’ levels have remained though so there’s no extra shipping to pay once your order passes the £100 mark.

So that’s about it for now, if you spot any glitches in the matrix please let us know and we’ll fix them straightaway, but in the meantime have a browse and we hope you like it!

We’d also like to say a big thank you to Stewart Leonard at Stormrider Studios for running the old website for so many years.  This upgrade was for extra functionality and to streamline some processes behind the scenes, so no issues at all with his service!  Stewart will instead be looking after our Forum going forward and is also helping us get the upcoming BKC Army Builder ready for launch.